Orthomotion is ISO 13485 and ISO 14001 certified as a 3rd and 4th Party Logistics Service provider for orthopaedic medical devices. We are able to offer the complete 3PL and 4PL package to our clients. We are happy to discuss any requirement not listed. We offer, but are not limited to, the following;
Warehousing
- Orthomotion operates a fully lot traceable ERP system which manages goods through Part Numbers, Lot Numbers, Expiry Dates and, where applicable, Serial Numbers
- Orthomotion will manage stock under its normal FEFO (first in first out) procedures, however we can manage stock in accordance with any specific instructions or SOP's issued by the Client
- Product management through barcoding and scanners can be utilised
- Product will be stored in a temperature-controlled warehouse
- We operate in a temperature and humidity monitored warehouse
- Expiry date management can be implemented with stocktaking exercises performed to meet Client's requirements
- Customer service and warehouse staff operating 8:30 to 17:00
3PL Logistics
- All incoming goods will be inspected and booked in against the Clients' delivery note
- The items will be booked in through our ERP system to ensure full lot traceability
- The goods will be allocated a warehouse location and stored appropriately
- Any damaged goods will be quarantined, and the Client informed
- Orders will be received from customers and overseas distributors. We prefer to receive an official order via email to ensure the procedures are managed correctly
- All customers will be loaded into and managed through our fully lot traceable ERP system
- Orders will be processed through our ERP system
- Goods are picked, packed and dispatched with a delivery note to the customer
- We can work to Client's specific order processing operating procedures that maybe required for QMS compliance
Loan Sets
- Orthomotion can provide a loan set service for any Client
- Predefined implant and instrument set configurations can be built and held at the warehouse ready for delivery
- Each set will be picked, packed and delivered with a delivery note and a set list showing the breakdown of the individual components (if applicable).
- Each set list will include the part number, product description, lot number and expiry date
- Sets will be delivered before the surgical procedure to ensure processing and sterilisation is completed in a timely manner
- Following the surgical procedure and decontamination processing, Orthomotion recall the kit for inspection and replenishment
- No goods will be accepted without an appropriate decontamination and sterilisation certificate from the customer. Sets will be immediately returned to the customer for processing if a decontamination and sterilisation certificate is not with the sets
- We will adhere to any inspection criteria a client requests, or is part of their own QMS. Specific jigs, fixtures and gauges to perform inspection will need to be supplied by the Client
- Each product used by the customer and not returned will be recorded and processed through the ERP system and an invoice emailed to the customer or the information sent to the client for direct invoicing
- All items that are used from the sets will be replenished from the main warehouse ensuring the kit is ready for immediate dispatch
Transportation
- Goods are sent within the UK via recognised couriers that Orthomotion routinely use. We fully recommend using our dedicated medical device courier
- Normal delivery is next day by 18:00 anywhere in the UK
- Alternative next day deliveries before 9:00 and 12:00 Noon are also available
- These couriers will also be used to collect from customers and return the loan sets
- We can use the Client's existing courier accounts as an alternative
- Orthomotion also has access to UK same day delivery services
- All overseas shipments will be processed with the appropriate paperwork for smooth customs clearance
- We believe holding stock in the UK for immediate delivery to UK customers will avoid problems with delayed customs procedures implemented as a result of Brexit
- EU delivery document requirements may change following Brexit, but we will be ready and able to manage this if any major changes occur
4PL Services
- We offer additional accounting options offering full 4PL services
- We are happy to invoice the goods under the Orthomotion name
- Orthomotion Medical Ltd is an approved supplier on the NHS Supply Chain Total Orthopaedic Solutions, NHS All Wales and NHS National Service Scotland Frameworks
- We can include your products on one or more of these 3 procurement frameworks
- An invoice will be raised the same day goods are dispatched
- We would be prepared to have a Client's email address for correspondence if required
- We can perform credit control and chase invoices as an additional option
- We can establish each client with it's own ERP tenant if desired
Contract Basis
- Orthomotion can offer the complete range 3PL and 4PL logistic services
- Orthomotion works with each Client to define the scope of services required
- Orthomotion will hold stock on a consignment basis on behalf of the Client
- The stock will always remain the Client's property whilst held at Orthomotions warehouse
- The stock will be covered by Orthomotions insurance. However, the Client should consider their own insurance cover for the value of the stock as it remains their property
- The financial terms of the contract will be defined by the amount and complexity of services required